Thursday, April 10, 2014

Three Chacho's Restaurant Employees Fired For Customer Brawl Over Refund Request

Three Chacho's Restaurant employees including the manager were fired for a customer brawl over an alcoholic drink refund request.

By H. Nelson Goodson
April 10, 2014

Houston, Texas - Three women are pursuing legal action against three former employees, including a manager who were fired from the Chacho's Restaurant at the 6000 block of Westheimer over a customer brawl that was ignited when one of the women asked for a refund on April 2. The woman says, "So, you're not giving me my money?" The employee responds, "No." She asked "Why?" Then the employee told the woman "because you're bitch."
The manager and other employees came around the counter and attempted to force the woman out of the restaurant while someone was recording the incident on their cell phone. More employees got involved, the two other women jumped in to help their sister being beaten by the employees. One of the sisters had her hair pulled by another female employee while at the counter.
The three women are filing a complaint with police for criminal charges and are taking legal action against the former Chacho's employees and other employees involved in the incident that was captured on video.
Peyman Momeni, an attorney representing the three women (sisters) told KHOU, that one of the women asked for a cup to go for a drink. An employee instead of bringing a cup to go picked up her other sister's alcoholic drink instead and took away. The sister who lost her drink then went to the counter and asked for a refund, and that's how it quickly escalated into a brawl, according to Momeni.
The Chacho's Restaurant released the following statement,  "We apologize for the unfortunate incident that took place in the late afternoon of April 2, 2014 at our Westheimer location. We have been in business at this location for 15 years and in our other restaurants for over 30 years and have never experienced such an incident before.As a result of our internal investigation, we have terminated the manager on duty and two employees."

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