By H. Nelson Goodson
Hispanic News Network U.S.A.
May 24, 2015
Waco, Texas - In a recent response to McLennan County Sheriff's Office (MCSO) Facebook (FB) account by users over the biker brawl at Twin Peaks has an administrator for the sheriff's department FB mocking their education and grammar used in posting comments. For a McLennan County worker or sheriff's deputy to mock users grammar multiple times can be viewed as unprofessional and doesn't help the public relations image for Sheriff Parnell McNamara and the department.
The MCSO FB administrator at times uses sarcastic comments when being challenged or questioned instead of carrying a simple dialogue with users. If the MCSO can't take public criticism, then why are they allowing users to post comments?
It would be a benefit for the MCSO to replace the sarcastic and grammar mocking administrator from commenting on its FB account. A more professional administrator could be a fresh addition, especially someone who can respond to user comment postings without mocking their FB grammar.
The MCSO FB administrator could actually take a lesson from Waco Police Department Sergeant Patrick Swanton on how to deal with user comments on its Waco Police Department FB account, even when faced with criticism.